Your appointments are very important to Fantastic I Lash, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card to have on file.
Less than 24-hour notice will result in a charge $50 for the reserved service cancellation.
“NO SHOWS” will be charged $100 of the reserved service amount.
Clients who have no-showed for appointments will be asked to prepay/pay a deposit towards their visit when booking future appointments.
All appointment cancellations must be made & confirmed via telephone, email, or in person.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. Fantastic I Lash policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.
We ask our clients to arrive promptly for their appointments to ensure sufficient time for quality results.
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, you will be charged a $5 rescheduling fee and the cancellation/ rescheduling policy will come into effect.